TERMS AND CONDITIONS OF SALE

The terms and conditions may be updated or changed without notice so it is recommended that you read them periodically.


    The term "TERMS AND CONDITIONS OF SALE" is considered to be the entire content of this page as well as the full content of the following pages:

   ABOUT US

   WARRANTY AND TECHNICAL ASSISTANCE

   PRIVACY POLICY

   SHIPPING AND RETURNS

   PAYMENT METHODS

   RESOLUTION OF CONSUMER CONFLICTS


    CONSUMER PROTECTION

    When making a purchase on the website lisintec.com, you will be treated as an e-commerce customer and as such will have all the protection provided in Decree-Law no. 7/2004 of the Portuguese Republic and Directive 2000/31 / EC of the European Parliament duly adapted to the internal laws of each country for customers from outside Portugal.

 

    GUARANTEES

    You will have all the rights provided for in Decree-Law no. 84/2008 and supervening legislation with regard to the guarantees, rules and validity thereof.

 

    PRIVACY AND DATA PROTECTION

    It shall ensure compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data . For more information read our Privacy Policy.

 

    THEN:

    When placing an order in LISINTEC, you have several means of payment at your disposal. Whenever possible give preference to payment through MULTIBANCO.

 

    After placing your order you will be contacted by email informing the details of the purchase and the immediate state of it.

 

    Once your payment is confirmed, we will proceed to processing and shipping. This can take up to 24 hours after confirmation of payment, except Saturdays on Sundays and holidays where we do not have transporters available.

 

    After receiving your order, you have 15 days to make your return and request the refund without any justification. NOTE that in these circumstances, the object (s) and their manuals must be returned in their original packaging, with warranty stamps intact, without any damage or minimal signs of misuse. If one or more LISINTEC reserves the right not to accept its return. For more information about our return conditions.

 

    All equipment marketed by us are duly certified in order to comply with Portuguese and Community legislation, in particular with CE certification. All our equipment is guaranteed for 2 years after delivery to the customer. For more information, please see our warranty terms.

 

    We always try to make sure that the photos of our store reflect the reality of the product, however they are provided to us by the manufacturers as a reference only. In case it is impossible to provide an article exactly the same as the reference photo, it will always be provided as an upgrade to the photo. In some cases, the photos may contain accessories for information purposes only and may not be part of the package for sale. We recommend that you carefully read the contents of each kit or set of accessories. This information will always be present on the product page on the More Information tab.

 

    All equipment sold by LISINTEC (if requested, and if feasible) are pre-configured and programmed at our facility before being shipped to the customer. This way the customer will only have to customize their equipment. If you purchase accessories separately, please make sure they are compatible with equipment you have already purchased. If you have any questions, please contact us before making your purchase and according to the information you provide, we will give you the appropriate technical advice.

 

    Thus the client undertakes to make a responsible use of this Website, namely not interfering or attacking in any way against the same or any of its contents.

 

    For any doubt about our terms of sale, do not hesitate to contact us through any of the means of communication made available to you. (Email, phone, SMS, etc.)

 

        GOOD SHOPPING, that's what the LISINTEC team wants.


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