PRIVACY AND DATA PROTECTION

Lisintec - Equipamentos de Segurança Un. Lda., Headquartered at Rua Nuno Tristão N.º 13 B, 2830-095 Barreiro
For any clarification about the way we treat your personal data, you can contact us at +351 215878413, +351 214036368, by email geral@lisintec.com, or any other contact made available on our website, namely through of the contact form.
At Lisintec - Equipamentos de Segurança Un. Lda, we care about your security, and the need to protect the privacy of the personal data you share with us has been one of our great concerns since the beginning of our existence.
 

Maximum security when browsing our website



Communications between our visitors and clients are always encrypted through Secure Socket Layer (SSL) and Transport Layer Security (TLS). This protocol allows client / server applications to exchange information in complete security, protecting the integrity and truthfulness of the content that circulates on the Internet.

In order to create a high level of security, we use SSL EV certificates. When entering our website you will see in the navigation bar of your browser:

a) Access through HTTPS,

b) Closed lock indicating that the installed certificate is in fact valid, reliable and guarantees the encryption of communications between your device and our website,

c) Browser address bar in green color and the name of our company. Or our company name in green color in the address bar of your browser. This certificate guarantees that it is before a true entity, confirmed by the entity that issued the certificate and not before any fraudulent entity.

The protection of your personal data



Lisintec - Equipamentos de Segurança Un. Lda, Is the entity responsible for the collection and processing of your personal data. The personal data provided by our customers and users of our website will be subject to computer processing and will be included in the Lisintec data base (s). Lda.

The Lisintec - Equipamentos de Segurança Un. Lda, Guarantees the security of your personal data by adopting information security measures, acting in accordance with best national and international practices, in order to protect your personal data, including technological controls, technical measures, and procedures that guarantee the protection of your personal data, preventing its misuse, unauthorized access and disclosure, its loss, its improper or inadvertent alteration, or its unauthorized destruction.

Whenever a collection of personal data is required to provide any service, this collection will be carried out in strict compliance with the General Regulation on Data Protection - Regulation (EU) 679/2016 of 27 April 2016, and related national, European and International.

The Lisintec - Equipamentos de Segurança Un. Lda. Ensures that the data collected are those strictly necessary to fulfill the purposes of customer management, invoicing, deliveries, repairs and technical assistance.
Pursuant to Article 6 (1) of the GDPR, the processing of personal data is permissible when:

• The data subject has given his consent to the processing of his data, in accordance with article 6, paragraph 1, a. a) of the GPDR: customer card, profile definition and transmission of data to third parties;

• IF it is necessary to execute a contract, in accordance with Article 6 (1), al. b) GDPR: sale of products, installation or repair services of equipment marketed, provision of services such as technical assistance or remote assistance and delivery services;

• Treatment derives from a legal obligation, in accordance with article 6, paragraph 1, a. c) of the RGPD: (As the issuance of invoices)

What information do we collect?


Lisintec is committed to only processing the personal data strictly necessary and for the purposes that were provided

Through the Website, Lisintec collects all the information you enter into customer account forms:

Name
Date of birth
address
Tax Identification Number
Contact person
Phone number
Email address

Or contact forms:

Name
Phone number
Email address

We retain your personal data only for the period strictly necessary to fulfill the purposes for which it was provided and within the legal limits. After the defined shelf life, Lisintec undertakes to eliminate its personal data. Generally speaking, Lisintec retains transaction data over a period of 10 years, this being the deadline defined by law. You can request additional information regarding the periods of conservation of your personal data, through the contacts available on our website.

Cookies

We also collect other data called cookies. Cookies are small text tags that are stored on your computer through the browser, retaining only generic information related to your preferences, not including your personal data.
This feature serves to analyze how our visitors and customers interact with our website and to determine the geographic location of our visitors, thereby enabling content to be relevant and tailored to the individual preferences of each visitor or client.

Who has access to personal data?



You will have access to personal data to Lisintec - Equipamentos de Segurança Un. Lda As responsible for your personal data treatment, the Tax Authority when we issue invoices with your VAT number or the Judicial Authority by legal imposition. In certain cases we may communicate your personal data to entities that provide us services, in the scope of the after-sales service, namely for installations, to carriers so that they can make deliveries at home and for technical assistance.
In this case, the personal data provided are those strictly necessary for the pursuit of the intended purposes.
The Lisintec - Equipamentos de Segurança Un. Lda, will not provide your data to third parties except in situations where it is essential for the provision of contracted services such as those previously described.

Although you make purchases on our website, all payment systems are managed by third parties to which you can directly provide your data, such as Paypal.
The Lisintec - Equipamentos de Segurança Un. Lda, does not collect any bank or credit card data, as well as other data related to payments.


Your Rights



You can, whenever you wish, exercise your rights;
The holder of personal data has the following data protection rights: right of access, right of rectification, right of erasure, right of limitation, right of portability, right of opposition and right not to be subject to automated decisions.
You are also entitled to submit a complaint to the Regulatory Entity of your Country or (In Portugal is the National Data Protection Commission) if you verify that your personal data is being used unlawfully.
To exercise this right you have several means at your disposal.
In your customer area, you may change or update your personal information by means of an automatic request on our website, or by contacting us by email to geral@lisintec.com.
Lisintec shall carry out a careful analysis of the applications, assessing their legitimacy and suitability and undertaking to respond in a timely manner, unless one of the restrictions provided for in Regulation 679/2016 applies.

The registered user may at any time withdraw the consent already given for treatments based on the grounds of lawfulness, without such withdrawal having repercussions on the legality of the treatments previously carried out.

You may, at any time, oppose the sending of marketing communications by Lisintec - Equipamentos de Segurança Un. Lda, Using the option of removing the subscription available on our website or contacting us through the email geral@lisintec.com and requesting not to send marketing.

Updating of the Privacy Policy in compliance with the GDPR on May 24, 2018

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